My-Computer-Friend.com is committed to protecting the privacy of our web visitors. This policy covers how My-Computer-Friend.com uses personal information that we collect and receive.
In general, you may browse our site without telling us who you are or revealing any personal information about yourself. Once you submit your personal information to this site, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact and identity information as indicated on the forms throughout our site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.
All the information specified below is voluntarily submitted by our users through our online contact form, with the exception of the date of contact, which is collected via programming:
- City, State, Zip code,
- Email address
- Phone number
- Information about your computer and problems, which is necessary to determine the computer issues you are receiving
- The date in which you contacted us
How We Use Your Information
The information we collect is used by us to contact customers who have requested our services. If you supply us with your postal address on-line, we will send material only at your request. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding services they have requested online. We may store your contact information and problem history in our personal files for reference. If your contact information changes, you may contact us via email or phone.
We do not use or disclose information about your individual visits to My-Computer-Friend.com or information that you may give us on My-Computer-Friend.com, such as your name, address, email address or telephone number, to any outside parties. My-Computer-Friend.com may share such information in response to legal process, such as a court order or subpoena, or in special cases such as a physical threat to you or others.
If you feel that this site is not following its stated information policy, please contact us. We will be happy to address your questions and concerns.