About Us

Why Are We Different?

First of all, we never mark-up any computer parts or systems – NEVER. If you need a part, we’ll find you what you need and price it the same price we can buy it for. In some cases, we are resellers of parts or software and get a percentage “reseller” price-break. We actually give you that reseller price-break. After all, this is what a friend does.

We are not motivated to sell you the “gold-plated” solution because we get NOTHING for doing so. There is no value-add to gouge your wallet. A friend wouldn’t do that to you. Rest assured, we only recommend what you need and at the cost that is required.  Our motto is to “Spend money like it’s our own.” We’re in it for the long term – not a hit and run service. All of our clients have been with us for years.

What you pay for is our service expertise. Nothing more. We’re happy to quote what our service will cost so you know in advance what to expect.  We can provide service for a predictable flat monthly fee or by time-and-materials. You won’t wait 45 minutes on hold for the next available agent. We hate that and you should too. My-Computer-Friend answers all calls and text messages as soon as we get them. We also monitor our email for a quick response.

Give us a call and see. There’s no fee or commitment to contact us. You wouldn’t worry about calling your friend. So, you needn’t worry about getting in touch with us.

What We Do

Our goal is to make your systems run as efficiently as possible. The confidentiality of your information is our greatest priority. We solve problems, and that’s all. If you need help getting your computer systems under control, or need an upgrade, or security audit. We provide computer support for select professionals, lawyers, doctors and dentists in the Northeastern Ohio area and have recently opened an office in San Antonio, Texas. The premium service we provide is unsurpassed and less expensive than the competition. Let us prove it to you. Our initial phone consultation is FREE, so there is nothing at risk. Why not learn how we can help your business or practice.

When it comes to solutions, we are always looking for the least cost solution to provide the answer to your technical needs. Maybe we can offer an upgrade on your PC or server to meet your needs. Others will try to sell you a brand new PC or Server to fix the problem.  We have so many cost savings ideas like these because we believe as you do. Money spent well is the right solution. We have over 30 years of experience with Windows servers and PCs. So, we know the technology that runs your office or practice.

We also don’t lock our clients into a maintenance contract. We’ve never felt it necessary to do this. Our clients remain with us for years because they WANT us to help them, not because we have them hand-cuffed. So, there is literally nothing to risk by getting in contact with us. NO high-pressure sales. NO outrageously expensive solutions. And the peace of mind that we’ve got your back.

Where We Deliver

Located in San Antonio, Texas – we provide personal consulting services to professionals in the greater San Antonio area. However, we also provide remote service to our existing clients in Warren, Ohio, and Pittsburgh, Pennsylvania with the capability to support clients at much greater distances. Contact us to discuss your support needs or schedule an appointment.